Privacy Policy

Last updated: January 13, 2026

At L'embrace, we are committed to protecting your privacy and ensuring the security of your personal data. This privacy policy explains how we collect, use, and safeguard your information in accordance with the General Data Protection Regulation (GDPR).

Who We Are

L'embrace is an online store specializing in handcrafted jewelry and accessories. We are the data controller responsible for your personal data.

  • Company: L'embrace
  • Email: info@lembrace.be
  • Website: www.lembrace.be

What Data We Collect

We collect and process the following types of personal data:

  • Identity Data: First name, last name
  • Contact Data: Email address, phone number, shipping and billing addresses
  • Transaction Data: Details about orders, payments, and delivery information
  • Technical Data: IP address, browser type, device information, and cookies

How We Use Your Data

We use your personal data for the following purposes:

  • Processing and fulfilling your orders
  • Communicating with you about your orders and inquiries
  • Sending order confirmations and shipping notifications
  • Improving our website and customer experience
  • Complying with legal obligations

Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contract: Processing necessary to fulfill our contract with you (e.g., processing orders)
  • Consent: Where you have given explicit consent (e.g., marketing communications)
  • Legitimate Interest: For our legitimate business interests (e.g., improving our services)
  • Legal Obligation: When required by law (e.g., tax and accounting requirements)

Data Sharing

We may share your personal data with:

  • Payment processors (Mollie) to process your payments securely
  • Delivery partners to ship your orders
  • Hosting and IT service providers

We do not sell your personal data to third parties.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Order data is typically retained for 7 years for tax purposes.

Your Rights

Under the GDPR, you have the following rights:

  • Right of Access: Request a copy of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restriction: Request limitation of processing
  • Right to Portability: Request transfer of your data to another service
  • Right to Object: Object to processing based on legitimate interests

To exercise any of these rights, please contact us at info@lembrace.be.

Cookies

Our website uses cookies to enhance your browsing experience and analyze website traffic. Essential cookies are necessary for the website to function properly. You can manage your cookie preferences through your browser settings.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL technology.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this privacy policy or our data practices, or if you wish to exercise your rights, please contact us:

Email: info@lembrace.be

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